search-icon

How can we help?We’re here for you.

Customer service

Mail

Send us an email

We’ll send one back as soon as possible!

Mail to [email protected]

Chat

WhatsApp / call us!

We’d love to talk to you

+31619168031

Send us a WhatsApp

Messages

Live chat with Bob

Available between:

10:00 & 18:00

Start a chat

Check out our hubs!

Utrecht Hub

Strijkviertel 59D
3454PK, Utrecht

Check in Google Maps

Opening hours

Where we deliver

Amsterdam Hub

Overtoom 205
1054 HT, Amsterdam

Check in Google Maps

Opening hours

We have two loading and unloading spots

Right in front of our Hub there are two loading and unloading spots for your car. So you can park your (shared) car easily, quickly and for free.

Where we deliver

Apeldoorn Hub

Steenbokstraat 45
7324 AZ, Apeldoorn

Check in Google Maps

Opening hours

We're coming to you

Do you want to become a member, but you don't live within out our current service areas? Don't you worry. We are coming to you soon. Help us get to you by getting your neighbours, friends or the local snack shop to sign-up.

Frequently asked questions

When are you open?

Chevron down

How does renting at BIYU work?

Chevron down

Where can I find my invoices?

Chevron down

Do I need to pay a deposit to rent a product from BIYU?

Chevron down

What happens if I'm not at home at the agreed time?

Chevron down

What should I do if a product breaks?

Chevron down

What should I do if a product is stolen?

Chevron down

Can I make a product suggestion?

Chevron down

Where do you deliver?

Chevron down

How do I change my order?

Chevron down

Can I cancel my order?

Chevron down

I want you to delete my data, how do I do that?

Chevron down

Do you protect my privacy?

Chevron down

Can someone else receive or return my order?

Chevron down

What is a BIYU Access membership?

Chevron down

Some legal information

BIYU B.V. | KVK 80174590

BTW/VAT #: NL861576822B01

Overtoom 205 1054 HT, Amsterdam