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How can we help?We’re here for you.

Customer service

Send us an email

We’ll send one back as soon as possible!

Mail to [email protected]

WhatsApp / call us!

We’d love to talk to you

+31619168031

Send us a WhatsApp

Live chat with Bob

Available between:

10:00 & 18:00

Start a chat

Check out our hubs!

Utrecht Hub

Strijkviertel 59D
3454PK, Utrecht

Check in Google Maps

Opening hours

Where we deliver

Amsterdam Hub

Overtoom 205
1054 HT, Amsterdam

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Opening hours

We have two loading and unloading spots

Right in front of our Hub there are two loading and unloading spots for your car. So you can park your (shared) car easily, quickly and for free.

Where we deliver

Apeldoorn Hub

Steenbokstraat 45
7324 AZ, Apeldoorn

Check in Google Maps

Opening hours

We're coming to you

Do you want to become a member, but you don't live within out our current service areas? Don't you worry. We are coming to you soon. Help us get to you by getting your neighbours, friends or the local snack shop to sign-up.

Frequently asked questions

When are you open?

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How does renting at BIYU work?

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Where can I find my invoices?

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Do I need to pay a deposit to rent a product from BIYU?

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What happens if I'm not at home at the agreed time?

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What should I do if a product breaks?

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What should I do if a product is stolen?

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Can I make a product suggestion?

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Where do you deliver?

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How do I change my order?

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Can I cancel my order?

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I want you to delete my data, how do I do that?

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Do you protect my privacy?

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Can someone else receive or return my order?

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What is a BIYU Access membership?

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Some legal information

BIYU B.V. | KVK 80174590

BTW/VAT #: NL861576822B01

Overtoom 205 1054 HT, Amsterdam