Grade, refurb, relist — with full unit economics.
Whether you run a trade-in program, a buyback scheme, or source pre-owned stock — BIYU gives you structured intake workflows, consistent grading, cost-tracked refurbishment, and the exact margin on every single item.
Digital & in-store trade-in
Automated grading, consistent every time
Full refurb workflow, every cost tracked
Know the margin on every unit
Recommerce operations break down between intake and relist. Products arrive with unknown condition, grading is done by memory or on paper, refurb costs are scattered across spreadsheets, and margin per item is a category guess rather than a unit fact.
BIYU brings structure to the entire flow — whatever the source. Whether a product arrives as a customer trade-in, through a buyback program, or as second-hand stock, every asset is tracked from arrival through every refurb step to relist. Every grade, every cost, every margin — logged in one place.
From intake to relist. Every step, every cost.
Five steps from the moment an asset arrives to the moment it sells — with unit-level economics at every stage.
New Trade-in
Asset intake — in-store
Bugaboo Fox 5
SN: BF-2024-0847 · Scanned
Every asset registered from the moment it arrives.
Digital trade-in form or in-store scan — whatever the channel, the asset enters BIYU the same way. Source, serial number, initial condition and trade-in or buyback value are logged on arrival.
What running on BIYU actually changes.
The old way
With BIYU
Grading done by memory or on paper — inconsistent across operators
Structured grade scoring applied to every unit, every operator, every time — no institutional knowledge required
Refurb costs tracked in spreadsheets, often after the fact
Every cost — labor, parts, cleaning — logged per asset in real time as work is completed
No clear view of which items are worth repairing vs. scrapping
Repair vs. scrap recommendation per unit, based on actual cost vs. residual value — not gut feel
Relisting done manually when someone gets around to it
Items automatically queued for relist the moment refurb is complete — no manual handoff
Margin per item a guess or a category average
Exact margin on every serial number — intake cost, refurb cost and resale price in one place
Intake process varies depending on who is working that day
Every asset registered the same way from the moment it arrives, whatever the source or channel
Grading done by memory or on paper — inconsistent across operators
Structured grade scoring applied to every unit, every operator, every time — no institutional knowledge required
Refurb costs tracked in spreadsheets, often after the fact
Every cost — labor, parts, cleaning — logged per asset in real time as work is completed
No clear view of which items are worth repairing vs. scrapping
Repair vs. scrap recommendation per unit, based on actual cost vs. residual value — not gut feel
Relisting done manually when someone gets around to it
Items automatically queued for relist the moment refurb is complete — no manual handoff
Margin per item a guess or a category average
Exact margin on every serial number — intake cost, refurb cost and resale price in one place
Intake process varies depending on who is working that day
Every asset registered the same way from the moment it arrives, whatever the source or channel
Every touch point builds the asset's history.
Intake cost. Refurb cost. Residual value. Resale price. Margin. BIYU tracks all of it on every unit — from the moment it arrives. Whether you process 50 items a month or 5,000, the economics are always visible, and always per item, not per category.
From intake
Full cost basis from the moment an asset arrives — buyback, trade-in or source cost
Per unit
Margin tracked on every individual serial number, not category averages
Automated
Grading, refurb cost accumulation and relist queuing — zero manual steps
Built in
Cost vs. residual value calculation on every item from day one
What you get
Unit margin
Intake cost + refurb cost vs. resale price — per item, not per category. Know exactly what each unit made you.
Grade consistency
The same grading logic applied by every operator, every time. No institutional knowledge required, no inconsistency at scale.
Repair vs. scrap
A data-driven recommendation on every unit — repair, relist as-is, or retire — based on actual cost vs. residual value.
Intake-to-relist time
Track how long each asset spends at every stage and where the bottlenecks are in your flow.
Inventory value
Total value of your pre-owned inventory at any point — by grade, category or location.
Digital Product Passport
Every grade, repair and part replacement builds the asset's full history — a compliance-ready output of the work you're already logging.
Frequently asked questions
Trade-in software manages the intake, valuation, grading, and processing of products customers return in exchange for credit or payment. It covers the full flow from submission and verification through refurbishment to relisting — with cost tracking at unit level so every trade-in transaction has a calculable margin.
Recommerce software is operational infrastructure for businesses that buy back, receive, grade, refurbish, and resell physical products. It handles structured intake workflows, consistent grading, refurbishment cost tracking per unit, and automated relisting — replacing spreadsheets and manual processes with a connected operational system.
BIYU routes every returned or traded-in asset through a configurable grading workflow: a structured checklist assigns a condition grade per defined criteria. From there, assets enter a refurbishment workflow with step-by-step tasks, time and parts logging, and cost accumulation at unit level. At the end of refurbishment, each asset has a complete cost record, a final grade, and is automatically queued for relisting.
Yes. BIYU tracks acquisition cost, all refurbishment costs (labour and parts), and sale price per individual asset — producing a margin calculation for every unit that moves through the operation. This replaces category-level averages with actual per-unit economics.
Resale typically refers to the secondary sale of pre-owned goods. Recommerce is the broader operational and commercial model: acquiring used products, restoring them to a sellable condition, and reselling them — often at scale, often alongside new product. The operational complexity of recommerce at scale — consistent grading, structured refurbishment, unit-level tracking — is what purpose-built recommerce software addresses.
Running a resale or trade-in operation?
Let's talk about your intake-to-relist flow and what better unit visibility could mean for your margins.